Tax, Customs & Duty

VAT is included in the advertised price for UK customers.

If you are outside of the UK, please create an account and add your address to display prices excluding VAT.

For orders shipped to the UK

20% VAT is charged at the checkout. 

For orders shipped to the EU

As the UK is no longer a member of the EU, you will not pay VAT at the checkout.  Instead, you will pay your local VAT at the point of delivery.

You may also be charged on delivery duty and customs fees if applicable.  This will vary depending on products ordered, order value and local rules, typically between 0% and 3%.  However, we are trying to offset these costs by providing low-cost shipping rates.

Please note, if you refuse or do not pay these charges, what happens next is out of our control.

If the parcel is returned to us without any additional charges, we will refund you the original cost of goods, excluding the shipping charge.

If we incur additional costs to recover the goods, this cost will be deducted from the refund value.

If we are unable to recover the goods, no refund will be given

For orders shipped outside the UK and EU

No tax will be charged at the checkout. 

For orders outside of the UK you will be responsible for the payment of all import duties and local taxes, as well as any additional customs clearance charges.

If you refuse or do not pay these charges, what happens next is out of our control.

If the parcel is returned to us without any additional charges, we will refund you the original cost of goods, excluding the shipping charge.

If we incur additional costs to recover the goods, this cost will be deducted from the refund value.

If we are unable to recover the goods, no refund will be given