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Placing an Order
You may place an order with us via our website or over the phone.
All orders accepted by us shall be subject to these terms and conditions.
When you place an order with us, an order acknowledgement email will be sent. This is to indicate we have received your order, but not acceptance of your order.
Your order will only have been deemed accepted after full payment has been received and your order has been dispatched.
We reserve the right not to fulfil any orders we receive. This is to protect us in the case of mistakes, such as inadvertently under-pricing goods, our inability to supply, suspected fraud or other similar reasons.
A common question that we are asked is: ‘can I add to an order that is already processing?’. Unfortunately once your order has reached the ‘Processing’ stage in our system it will not be possible to edit the contents of it. If it is something urgent please get in touch with our Customer Service Team as quickly as possible and we will do our best to resolve this with you.