Shipping Times

Shipping times frames stated on the product pages and check out are estimates only.

When we receive your order, an order confirmation email is sent to the email address you supplied with the order.

When your order is shipped another email is sent to you confirming when it was sent, and where applicable, a tracking number will be included.

Please note that the shipping method selected at the check-out is not the delivery time from when the order is placed, but the service level provided by a 3rd party (e.g. Royal Mail). Once the items have been dispatched. These service levels are not guaranteed.

If you have not received your parcel, please contact us for assistance.

As a guideline, please see the typical dispatch time estimates listed below:

  • 'in-stock items' from BURTON HQ are usually dispatched within 1-2 working days. (Monday - Friday)
  • 'in-stock items' from all other locations are usually dispatched within 3-5 working days. (Monday - Friday)
  • Arrow shafts which require cutting are usually dispatched within 2-3 working days. (Monday - Friday)
  • Custom made arrows are usually dispatched within 7-14 working days. (Monday - Friday)

If you have ordered multiple items with varying shipment estimates the order will be despatched in a single shipment when all items are available.