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Jobs

We are looking to expand our customer service team and are considering applications for:

Customer service agents: Full and/or part-time considered (Loughborough)
Shop floor sales assistant: Maternity cover (Loughborough)
Shop floor sales assistant: Saturday only (Durham and Loughborough)​

​Essential Skills:

A friendly, warm and natural manner on the phone and in face-to-face situations

The ability to multi-task and stay calm under pressure

The willingness and ability to learn a complex and unique product line

A good base knowledge of archery is essential. (Training will be provided in specific areas)

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As a customer service agent your job role will consist of

​Speaking to customers on the phone
Answering emails
Taking customers orders
Advising customers
Resolving customers problems
Creating quotes
Dealing with returns and warranties
Liaising with suppliers
Working with spreadsheets
Other associated tasks

Full time hours Tuesday - Saturday, 9am to 5pm (7:30pm on a tuesday)​
Part-time hours to be confirmed by mutual agreement.

Pay dependant on ability and experience.

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As a shop floor sales assistant your job role will consist of

Assisting customers with the selection and demonstration of equipment
Assisting other members of staff with collection of items from warehouse
Transferring of stock between locations using RFID scanners
Stock checking
Replenishment of shelves
General housekeeping
Pay dependant on ability and experience.

For additional questions or to apply – please email a copy of your CV and a covering letter to:

merlinarcheryjobs@gmail.com​