Best Price Promise

Best Price Promise

We are committed to offering the BEST service and the BEST advice at the BEST prices.

We are constantly monitoring our prices, and for those that we miss we are pleased to offer our ‘BEST PRICE PROMISE’.

How does it work?

If you are ready to purchase and have found an identical product at a competitor’s shop, offered with the same conditions, email us at [email protected] with the details and we’ll beat it.

What if our competitors are running a sale?

We’ll still beat it.

What do you mean ‘Same Conditions’?

We need to be sure we are comparing products on a like for like basis.  For example:

  • Some of our competitors are not transparent with their stock levels.  After all, it’s easy to be the cheapest on something you don’t have! 
  • Some of our competitors do not operate business premises and sell from their home or garage. 
  • Some of our competitors do not/cannot offer the same in-store expertise or service levels. 
  • Some of our competitors are outside of the UK, we cannot offer price matching with these stores due to the differences in taxes and shipping. 

We will endeavour to beat all prices, but to protect ourselves from businesses that trade on a different basis, pricing errors, clearance items, demo products and other similar circumstances, we reserve the right to decline best price requests.