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Delivery Information

What, no free delivery?:

In an ideal world, delivery would be free. But this is the real world, and you should know by now nothing is for free. The cost of delivery has to be picked up by someone, and to offer free delivery would only mean a percentage increase in product prices to cover this cost.

 

We continually price check all our products to bring you the lowest possible pricing, and then add on a fair postage and packaging cost for that product type. We are confident that your total order, including shipping, will be extremely competitive. If you can find your order cheaper somewhere else, please tell us about it!

 

We use a combination of Royal Mail and couriers.  A signature is usually required.  If no one is available to sign when a delivery attempt is made, a card will be left.  Please follow the instructions on the card to arrange re-delivery.

 

With regards to Royal Mail "48 Hour Service", please be aware this is FROM the date of dispatch, not 48 hours from the time of placing the order. We aim to ship orders within 1-3 working days where possible. Special order items and custom items generally take a little longer.

 

UK Surcharge Areas:

Some areas of Scotland, plus all over water UK destinations may possibly include a surcharge depending on the type of products ordered. The shopping cart should display correct shipping prices but it is difficult to cover for all possible product combinations. If there is an error, we will contact you before shipping to discuss the best shipping method and costs. You will always have the option to cancel.

 

Potential surcharge areas include all of Northern Ireland, Isles of the UK, and postcodes AB1-56, IV1-63, KW1-14, PA, PH15-49, KA27-28, HS1-9, ZE1-3.

 

International Customers:

We ship across the world.  If you are from outside the UK, please view our International Shipping page